Billing and Payment Policy
Payment Methods & Billing Information
At American Sauna Store, we work to provide a secure, transparent, and reliable checkout experience. Payments are processed through trusted, industry-standard systems to help protect customers and payment integrity.
Accepted Payment Methods
We currently accept:
- Visa
- Mastercard
- American Express
- Discover
- BreadPay
- Google Pay
- PayPal
- Shop Pay
- Venmo
All payments are processed in U.S. Dollars (USD) through Shopify-supported, PCI-compliant payment gateways.
Payment Terms
- Full payment is required at checkout.
- Orders are confirmed only after your payment is successfully authorized.
- If a payment is declined, flagged, or fails authorization, the order will not be processed.
- We do not accept cash on delivery (COD), checks, wire transfers, or bank transfers at this time.
- For security and fraud prevention, certain high-value or high-risk orders may require additional verification before fulfillment.
Order Verification & Fraud Prevention
To help prevent unauthorized transactions and chargebacks, all orders may be subject to automated and/or manual review. If needed, we may request additional information such as confirmation of billing details or proof of payment authorization.
We reserve the right to:
- Delay shipment pending verification
- Cancel and refund orders that cannot be verified
- Decline transactions flagged by payment processors or risk systems
Security & Data Protection
Your privacy and payment security are important to us:
- Transactions are encrypted using SSL technology
- Payments are handled through PCI-compliant processors
- We do not store full credit card numbers on our servers
Customers are responsible for ensuring the billing information entered at checkout matches the information on file with their payment provider. Mismatched information may result in delays or cancellation.
Billing Accuracy
Please review your billing and shipping details carefully before placing your order. Once an order has been processed or shipped, billing changes may not be possible.
Incorrect billing information may result in:
- Payment authorization failure
- Shipment delays
- Order cancellation
Contact Us
If you have questions about payments, billing, or verification, contact us:
McGraw-Tyson Inc / American Sauna Store
📞 (877) 967-3224
📧 sales@americansaunastore.com
🏢 539 West Commerce Street #1106, Dallas, TX 75208, United States